...in "real life," or both? CNN focuses on the Net, saying that "though there are any number of bloggers and commenters who attempt to keep their postings and responses on a civil level, all too often interactive Web sites descend into ad hominem attacks, insults and plain old name-calling. Indeed, there are even whole sites devoted to venting, such as justrage.com ... and mybiggestcomplaint.com." It's exactly what digital-citizenship instruction needs to address, but remember too that disagreement can be respectful and anger ok if not hurtful. Civility, certainly, but also anger management, empathy, critical thinking, and thicker-skin development are all good topics for digital-citizenship discussion. Here's CNN's sidebar on anger in Second Life.